Contact Hera
Talk to Laura Twitchett about private rented tenant queries in North Essex
Talk to Kat Kaplanova about Swan Developments: Streamlight, Oldchurch Park and Bow Cross
Talk to Charlie Bunney about any other block managed by Hera
Talk to Kara Daniels about payment queries
Talk to Jo Cox about developer and PRS portfolio landlord queries
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welcome to hera
Hera Management Services is about choice; choice for landlords, choice for leaseholders and choice for tenants. Our focus since launching in 2012 is providing high quality day to day operational services; in other words, the tangible front facing services that clients really care about.
Special Offers
The Hera Referral Scheme
Hera wants to give you up to £300* in shopping vouchers! Read more
our accreditations and awards
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ARMA
ARMA members have to agree to comply with the RICS ‘Service Charge Residential Management Code’ and to abide by ARMA’s rules of membership.
ARMA-Q is their new self-regulatory regime and is a real milestone for consumer protection in the residential leasehold sector. It is based on standards developed specifically for the leasehold property management sector and independent regulation.
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ARLA
The Association of Residential Letting Agents (ARLA) is the UK's foremost professional body for letting agents.
ARLA believe letting agents should be licensed to practice, both to protect the consumer and to encourage and maintain the highest industry standards. ARLA Propertymark gives you peace of mind that we are part of a respected Association.
ARLA Licensed letting agents hold client money in a designated client account and accounts are independently inspected annually.
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Property Ombudsman
The Property Ombudsman (TPO) scheme has been providing consumers and property agents with an alternative dispute resolution service for 25 years and provides consumers with a free, impartial and independent alternative dispute resolution service.
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DPS
They protect deposits for tenancies in England and Wales. They hold the tenant’s deposit throughout the period of the tenancy, repaying it when they leave the property.
