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welcome to hera

Hera Management Services is about choice; choice for landlords, choice for leaseholders and choice for tenants. Our focus since launching in 2012 is providing high quality day to day operational services; in other words, the tangible front facing services that clients really care about.

About Hera

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Tenants and Landlords

How do I receive the rent paid by my tenant?

What if my tenant doesn't pay their rent?

In order to find a suitable tenant for your property we carry out stringent checks to ensure affordability. This includes credit checks and employment references.

If you have opted for us to collect the rent on your behalf as part of your management package we will also take steps to recover any arrears on the account.

Our team monitor rent arrears on a weekly basis to ensure that any irregularities are identified early and rectified. This includes sending arrears notices to your tenant and when necessary applying to court on your behalf.

What if my tenant damages my property?

If you decide to take our fully managed package a full photographic inventory is taken at the outset of the tenancy. We also take a minimum of six weeks deposit at the outset of the tenancy which is held in the Tenancy Deposit Scheme. We carry out inspections throughout the tenancy and should we notice any disrepair at that time tenants will be instructed to repair the issue immediately. At the end of the tenancy we will compare the condition of the property to that at the outset, allowing for wear and tear we will ensure that the sums are withheld from the deposit to cover the costs to put right any damages. In the rare event that damages exceed the deposit held we will liaise with your solicitors (if required) in the recovery of further sums

What if I want my property back?

When a tenant takes a property they are entitled to remain in it for the duration of the tenancy unless the terms of the tenancy have been breached. We will ensure that a section 21 is served correct in order that at the end of the term the property can be recovered. Should you urgently require the property before this time we are happy to attempt to negotiate an early vacation but this may involve you offering an incentive such as payment of a tenants moving fees and we cannot guarantee success.