Your lease will clearly set out your obligations as a freeholder to your lessees. At Hera we can review your lease and provide guidance as to the management services you require. Some freeholders choose to manage their property themselves so why use a managing agent?
Managing a block of flats requires a professional approach and the time to do it, you need to have a good knowledge of landlord and tenant law, building construction, health and safety regulations, basic accounting and a range of other skills.
Managing agents take instructions from the landlord not the individual leaseholders although a good managing agent will always be aware of the requirements and wishes of the flat owners engage with them to promote a harmonious relationship between all parties. Managing agents carry out a full range of serves from general cleaning and maintenance to larger scale redecorations and major works. They will also undertake your budgeting and service charge collection and accounting.
You might find the attached guide from ARMA useful in selecting and appointing and appropriate managing agent.