Geoff rejoined the Swan Group in January 2014, following a seven year spell at East Thames Group where he was the Group Director of Development and Property. Prior to working at East Thames, Geoff was an Assistant Director at Swan where he successfully led on the exponential growth of our business in east London.

Geoff has led on some nationally significant projects, including the development of the former Athletes Village in Stratford and the regeneration of the notorious Ocean Estate in Tower Hamlets. In his time at East Thames the organisation developed over 3,500 homes and when he left had a further 2,600 homes in the pipeline.

Geoff’s background is as a Building Surveyor and he lists his key attributes as being a strong leader, having an innovative, positive and solutions focused approach, being customer focused and having a deep understanding of the property and housing sectors and in particular regeneration.

Mark Williams is our new interim Managing Director.

I have worked in the social and private housing sector in both tenancy and property management since 2006. I started out as a Housing Officer for a Housing Association and later worked within the intermediate rented sector. During this time I gained several Chartered Institute of Housing qualifications including a Postgraduate Diploma in Housing (Undergraduate degree in BSc (Hons) Psychology).

I have worked for Hera since 2012 as a Senior Property Manager, initially managing a portfolio of general needs social housing and then moving into the private rented sector where I became a member of the Association of Residential Letting Agents and more recently also working in block management.

I have 8 years of property management experience working in a busy South West London block management company specialising in leasehold and major works. I started my career in property as an assistant and quickly moved up to a senior manager position and in the last 2 years, I have concentrated on major works and other maintenance/refurbishment projects. My objective now is to complete the MIRPM exam after which I would like to move on to obtain MRICS qualification. My priorities at Hera Management Services are to make sure all of our properties are in a good state of repair and I am looking forward to working with our clients to maintain standards and deliver improvements in our management services.

I have two years’ experience within block management; the entirety of my career in this field has involved acting on the clients’ behalf in the management of block and mixed tenure developments as well as ensuring landlord and tenant legislation is adhered to, whilst allowing the developments to flourish by way of prompt maintenance repairs and major S20 works in accordance with the terms set out in the Leases/TP1’s. Having only recently joined Hera Management Services my short term goal is to become a member of the IRPM by the end of 2017 and my long term goal is to become Branch Manager, or a role of similar responsibility before I turn 30.

I have worked within the Property Industry for the last 7 years, starting as a temporary assistant and quickly promoted through the ranks. Initially working within LPA Receivership, I quickly grasped the understanding of the industry as a whole and have strived to continuously improve. I started within Hera 2016 as the Property Accountant following three years of overseeing a 87 block developments within the Home Counties.

I am currently responsible for the day to day finances of PRS and Block Management, as well as general projects and overall maintenance of the systems. When not dealing with numbers you will find me on the golf course where I am hoping to soon be actively competing in local and national competitions.

I started at Hera as an Apprentice in 2015. During this time I have gained experience in various areas of property management, including general maintenance of our blocks, dealing with various enquiries from clients and residents and carrying out the credit control function. Having completed my Level 2 Business and Admin qualification, I was then recruited by Hera as an Accounts Assistant specialising in property management accounts.

I joined the Hera team in January 2017 with over 10 years experience in management and customer service. I head up the private rented sector at Hera and I am thoroughly enjoying my new role with the team. I am currently studying for my ARLA Level 3 Technical Award in Residential Letting and Property Management which I hope to complete this autumn.

During my time at Hera I have obtained a vast amount of knowledge on many aspects which were not incorporated into my previous roles.

I enjoy being involved with busy projects and learning new things. I strive to improve my knowledge and experience within property accounting, along with obtaining qualifications to match.