Office Team Remote Working From 18-03-20

Hera Management Services office team are working remotely in response to the current world health situation. Our office telephone lines will be managed but you may experience some delay in your call being forwarded and answered. Our preferred method of communication is e-mail at [email protected] and we will continue to endeavour to respond to your query as soon as possible. We would like to thank you in advance for your support.

Coronavirus Reponse

For the latest response to the current world health situation, please visit our main website www.swan.org.uk where we will be posting up to date information.

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Hera Management Services is about choice; choice for landlords, choice for leaseholders and choice for tenants. Our focus since launching in 2012 is providing high quality day to day operational services; in other words, the tangible front facing services that clients really care about.

About Hera

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The Hera Referral Scheme

Hera wants to give you up to £300* in shopping vouchers! Read more

Special Offers

About Hera

Temporary Alterations to Concierge Services 2 April 2020

2 April 2020
We appreciate that this is a worrying and uncertain time for everyone, and we want to reassure you that Hera will continue to do everything we can to support our customers over the coming weeks and months.

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Customer Update 31 March 2020

31 March 2020
We hope you are keeping safe in these very difficult and challenging times. As you know we have followed government advice on the Coronavirus (COVID-19) issue to date and will continue to do so. However, we wanted to provide an update to our customers to reassure you that Hera will continue to maintain services where possible within these new guidelines.

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Our Response To The Coronavirus 19 March 2020

19 March 2020
At Hera we have been working very hard to create the right responses to what is clearly a fast-moving situation. We have followed government advice on this issue to date and will continue to do so.  We would like to reassure all our customers that we remain open and are focused on delivering key services to our customers and have contingency plans in place to support this.  Where appropriate members of staff are working from home, whilst ensuring that essential front-line services are still being provided.

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Hera Away Day

5 November 2018
November 2018 was an opportunity for the Hera team to plan for 2019 and reflect on recent achievements.

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Last few Gloriana homes at St Chads development remaining as new residents are welcomed into their new Gloriana home

8 September 2017
Hera Property Management Services are highlighting that there are only a few of the spectacular 2, 3 or 4 bedroom homes, in the award winning St Chads development in Tilbury, Essex, still available to rent.

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Further Statement On Our Response To The Grenfell Fire

28 June 2017
We are committed to ensuring that the homes we provide to our residents are safe and meet regulatory standards including those on fire safety.

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